Tuesday, 9 June 2009

Telecare, ethics, aging

Maggie Mort and Celia Roberts have edited a special edition of Alter, with papers exploring the socio-technical and ethical problems of telecare in an aging population. It can be found here - and it's an important special edition because so few studies of telecare and telemedicine seriously engage with the people who use them. This has been a longstanding problem, one where the 'patient satisfaction survey' has tended to be a substitute for genuine engagement between service providers, designers, and the citizens that use telecare systems. It's a mystery why service providers don't take it more seriously, when it's long been established that genuine involvement and engagement are predictors of successful service interventions.



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